APPENDIX C: ABS: OUR CULTURE (2018–2021)
Our cultural intent: The ABS has an inclusive culture that brings out the best in all our people,
enabling us to increase our impact through outstanding service delivery. |
| To achieve this cultural intent, we will all be consistently: |
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| Customer-focused |  | We put our customers at the centre of what we do and strive to get the right outcomes for our range of customers and ABS as a whole (not just our own area). ABS has many customers who are respectively data users and data providers, including governments, business and the broader community. We engage with, listen to and seek to anticipate the needs of our customers. We partner with them to collectively respond to changing requirements and priorities and develop fit for purpose and tailored solutions and products within available resources. |
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| Collaborative | | We share information and knowledge across ABS teams and beyond. We listen to and challenge each other and adjust our behaviour accordingly. We identify opportunities to integrate data across teams and agencies, and build and maintain respectful and mutually beneficial personal and professional relationships, internally and externally. |
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| Accountable | | We understand expectations of ourselves and others, and ensure integrity and transparency of ABS data and products. As a professional workforce we are accountable, take pride in, and accept responsibility for our actions. We are risk-informed, own our failures and learn rather than seek to blame. |
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| Agile | | We quickly adapt to changing tempos and environments and make fast decisions. We have transferable skillsets, embrace change to take advantage of new opportunities, and rapidly adopt new technologies, tools and statistical solutions. |
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| Innovative | | We are curious and open to different ways of doing things. We think creatively, learn and explore new opportunities without prompting. We identify and share opportunities for improvement to support ABS performance and enable development of our staff, peers and leaders. We seek out, are open to and accept diverse views in the knowledge that inclusion will lead to better outcomes. |
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| Self-Aware | | We deliberately reflect on our behaviour and impact on others. We proactively seek and take on feedback, in order to understand our own strengths and weaknesses. We are open to adjusting our behaviour based on self-reflection and this feedback. |
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